Yet ANOTHER story on Shanghai subway mishaps. These stories happen in the news almost daily now. Many other delays and obstacles happen on the subway that don't make the news, such as the routine situation around Friday afternoon rush hour where Line #4 suffers a passenger overload meltdown and trains are reduced to 30-minute intervals. This may have something also to do with events happening at Shanghai Stadium around that time and they limit passenger flows by some trains not stopping.
Of course, they never TELL you any of this information, or why the trains are running slow, etc. You just expect delays and frustrations at any time in China, build in the extra time, and deal with it. Or in my case, stop taking the subway altogether and go back to the tried and true method to get around the city: scooters and motorcycles.
On a more general note, this is just the age-old probem of service providers in China who don't care or show any kind of regret if there is a flaw, breakdown, or other kind of difficulty in customer service in general. Every now and then, people lose it and snap when things don't go as planned, but most people just accept this as a reality.
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THE city's Metro Line 2 had to limit the number of passengers for about one hour this morning because its computer system slowed down and caused trains to run at slower speed.
The problem occurred around 8:07am and was solved 8:23am, but the delay of trains stranded many commuters in some large stations, such as People's Square Station and Jiangsu Road Station, local news website, Xinmin.cn, reported.
The platforms were filled with people who tried to squeeze into overcrowded trains, the report said.
Metro Line 2 operation returned to normal around 9:11am after the morning rush hour.
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Of course, they never TELL you any of this information, or why the trains are running slow, etc. You just expect delays and frustrations at any time in China, build in the extra time, and deal with it. Or in my case, stop taking the subway altogether and go back to the tried and true method to get around the city: scooters and motorcycles.
On a more general note, this is just the age-old probem of service providers in China who don't care or show any kind of regret if there is a flaw, breakdown, or other kind of difficulty in customer service in general. Every now and then, people lose it and snap when things don't go as planned, but most people just accept this as a reality.
---------------
THE city's Metro Line 2 had to limit the number of passengers for about one hour this morning because its computer system slowed down and caused trains to run at slower speed.
The problem occurred around 8:07am and was solved 8:23am, but the delay of trains stranded many commuters in some large stations, such as People's Square Station and Jiangsu Road Station, local news website, Xinmin.cn, reported.
The platforms were filled with people who tried to squeeze into overcrowded trains, the report said.
Metro Line 2 operation returned to normal around 9:11am after the morning rush hour.
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